Frequently Asked Questions

Find answers to many common questions you may have about MasterDry or about our services that we provide. Included is information about common questions concerning insurance, response time, warranties, deductibles and more. If you cannot find a FAQ that answers your concerns, submit a new one and we will get back to you.

Testimonials

Read some of our testimonials from some of our clients and see for yourself why MasterDry is the only company for your water, fire, mold damage restoration services, bio-hazard clean up, storm damage, commercial restoration, carpet cleaning, odor removal and more. Serving the Eastern and Northern Panhandles in WV as well as the Maryland, Virginia and Pennsylvania, surrounding areas.

MasterDry Service Galleries

View several photo galleries of many of our services that we provide on mold remediation, carpet cleaning, bio recovery, sewage, water damage, fire damage and before & after images.

Electronic Forms

Downloadable and online forms for Order Acknowledgement & Work Authorization, Authorization To Speak, Direct Pay Authorization, Customer Information Form, and Health Information Form.

Online Bill Pay

You can now pay online for your MasterDry bill. Just enter your invoice number and the payment amount. If you have questions, call our Office Manager Carrie Yeakle at 304-264-8868 or e-mail her at Carrie@Callmasterdry.com.